Investor Services – Administrator – Fund Services

ROLE OVERVIEW

PURPOSE OF JOB

Responsible for the administration of a portfolio of Fund clients in accordance with Company procedures.

MAIN RESPONSIBILITIES AND DUTIES

• Ensure the management and delivery of client administrative services to a portfolio of funds and fund related structures.
• Reviews investor subscription packages and supporting documentation and completes investor onboarding process in accordance with procedures.
• Responsible for the day-to-day investor services, in accordance with the firm’s AML/KYC policies and procedures, client preferences and best practices.
• Manage own billing and cash collection / debtors process and minimise write-offs where possible.
• Maintain a detailed and accurate record of all client structures within the portfolio.Ensure a quick turnaround time when liaising with clients.
• Attend client meetings when required and prepare relevant meeting material.
• Ensure that internal procedures and controls are properly followed.
• Ensure compliance at all times with respect to relevant legal and regulatory framework.
• Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation.
• Awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures and guidelines, including the Group’s core values and expected behaviours.
• Ensure tasks are being cleared consistently and as per set plan.
• Adhere to JTC core values and expected behaviours.
• Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

• At least 2/3 years working experience in the fund services sector.
• Holder of University degree in a relevant discipline.
• Candidates currently studying relevant professional courses (e.g. ICSA) would be preferred.
• Excellent written and communication skills.
• Good client relationship, teamwork and organizational skills.